Shipping and Returns

Beyond resharpening, our service includes tip and blade resets, serration reinsertion, and fastener replacement. These services extend tool lifespan, reduce replacement costs, and decrease tonnage waste. Each pair can be resharpened up to 10 times.

How Does it Work?

Order QIA SKU; referencing resharpened cutting tool (MOQ of 30 units)

Customer ships scissors, knives, or machine blades to Klein Cutlery

Klein Cutlery resharpens cutting tools within 2 days

Klein Cutlery returns cutting tools and bills the customer

Ready to Ship?

1. Return Label: Make a UPS or FedEx label including your return address, phone number, purchase order (PO) reference number, SKU(s) you are shipping, and the quantity being shipped.
2. Ship To: Klein Cutlery | 7971 Refinery Rd #9605, Bolivar, NY 14715

Questions?

Reach out to cs@heritagecutlery.com or 1-800-252-8452 with any questions or concerns you may have.